Christa Johnson, Cyber Product Group Leader, speaks to Insurance Business about the evolution of ransomware in response to increased cyber hygiene. In a cyber landscape that is ever-changing, adaptability and collaboration have became essential for insurers.

As a world leading TPA, Gallagher Bassett prides itself on resilience-focused claims management. Mike Hessling, CEO, North America, reflects on Gallagher Bassett’s expansion into proactive risk management, including pre-loss consulting and AI-driven claims tools.