Operational Optimization so you can Expand and Grow

We help carriers with capital constraints by providing flexible and efficient scalable solutions.

Carriers are under pressure to grow profitably which can be a challenge due to the high fixed operational costs associated with maintaining an in-house claims function. However, it is possible to redeploy your capital toward the expansion and growth of your business by streamlining your cost structure through a strategic partnership with Gallagher Bassett.

Our dedicated Carrier Practice is a cost-effective solution that can flex with the ebbs and flows of your business.

We deliver complete claims management solutions aligned to your specific goals for enhanced operational efficiency and focused scalability freeing up capital to fuel growth.

Why not tap into Gallagher Bassett’s specialized carrier expertise, talent pool, and performance tools to grow and expand in line with your strategic objectives.

Increase your profitability through the superior outcomes powered by Gallagher Bassett’s best-practice claims management and cost containment strategies, which will:  

  • Reduce loss costs and unallocated expenses
  • Accelerate closure rates and shorten durations
  • Focus on returning injured employees to work
  • Inform relevant strategies and growth plans through GB industry-leading analytics and reporting

What our clients are saying

Our Expertise

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Dedicated Carrier Practice Team Members
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Award wins


Case Studies

April 2022

North America: Broadened Partnership with Mutual Carrier Effectuates Their Profitable Expansion

A mutual carrier was leveraging various TPAs to handle claims outside of its core footprint in an effort to hasten profitable growth. The carrier was able to compete on a national scale by leveraging GB’s footprint, expertise, and technology. They streamlined oversight by using fewer TPAs and GBs RMIS to easily see and monitor results while being confident GB was delivering an excellent customer experience.

Read how collaborating as partners, claims volume handled by GB for this mutual carrier client increased from hundreds in a few states in one LOB to a national presence in both Workers’ Compensation and Commercial Automobile Liability. This partnership facilitated growth of a differentiated product in a competitive landscape.

April 2022

North America: Federal Lines Expertise Enables Carrier to Grow Broadly

Now established as a market leader in the Federal Acts niche, GB continues to help clients grow their Federal Lines profit and portfolios by actively providing a dedicated talent pool of expertly trained claims professionals, suited for a tightly regulated and highly competitive market.

In this unique situation, we partnered with a carrier to fill a gap in coverage for international and federal workers while working abroad. Learn how GB’s Federal capabilities were critical to ensure a seamless and relevant approach enabling the carrier to satisfy policyholders and fuel growth.

Featured Blogs


Introducing SMART Benchmarking, a new Dashboard from LUMINOS

Digital technology is already one of the biggest trending topics this year, and carriers are looking to tap into new capabilities to improve claims programs. We are excited to introduce you to the new Luminos dashboard, SMART Benchmarking, a unique approach to claims outcomes offering unparalleled data insights into your performance. Explore the benefits this could add to your claims programs in 2023.

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Finding Your Differentiator

Now that we’ve entered 2023, there’s never been a better time for mutuals and mid-markets to ask themselves where they fit in today’s industry. These answers will not only inform future business decisions but help you stand out from the competition. Caryn Siebert and Amy Cooper share the top tips to find your market differentiator.

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Overcoming legacy IT infrastructure challenges

As a global carrier’s legacy source systems were set to be discontinued, find out how Gallagher Bassett stepped in to take over management of its portfolios for Workers’ Compensation and primary Property & Casualty lines.

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