When claim complexity and volumes soar, the ability for carriers to resolve claims efficiently and accurately can be compromised. Partnering with our team of experts means we can step in to help you overcome your challenges with a variety of flexible models that drive quality results and protect your brand.
We have the industry knowledge, experience, and innovative tools to deliver superior claims management outcomes for your business. A strategic partnership with Gallagher Bassett’s Carrier Practice will help to increase your closure rates, move old or complex claims off your books, reduce the load on your internal resources, and accelerate the claims lifecycle to ultimately improve your total cost of risk (TCOR).
Quality claims handling has been a hallmark of Gallagher Bassett since our inception in 1962. Our relentless commitment to quality has pushed us to innovate. Our operational excellence framework, ROSCO (Real-time Opportunities for Superior Claim Outcomes), focuses on our quality assurance processes to enable transparency, accountability, and accessibility of desk-level performance.
Having access to real-time claims performance, backed by our claims management experts and our Waypoint suite of decision support solutions, means we can help you better plan for your business. Engage in a strategic partnership with GB to find underwriting insights, mitigate business risks, and be assured a rigorous quality assurance model is at work.
Gallagher Bassett has handled a variety of legacy claims, this allows our partners and their staff to focus on current and future customers, while GB focuses on prior customers. Legacy reserve management is a solution for insurers and companies of all sizes.
In times of uncertainty, insurance carriers can remain resilient and continue to grow by stabilizing, reimaging, and transforming their operations.
Discover new opportunities to drive business productivity, growth and expansion.
We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.
In times of uncertainty, insurance carriers can remain resilient and continue to grow…
According to a recent survey*, roughly 30% of run-off deals are motivated by disposing of non-core business; over 15% of relate to trends in social inflation and managing…
Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…
A start-up MGA and its carrier partner engaged Gallagher Bassett to initiate and manage the launch of its newest program. After two successful years, the start-up elected to harness their learnings and manage their own in-house team. GB was eventually reengaged to enhance performance and integrate additional improvements for continued growth including exposure-based staffing, policy level data transmission and enhanced compliance with Carrier Practice standards.
Claims Journal shares the news of Gallagher Bassett’s appointment of Irina Simpson as EVP — Workers’ Compensation, as well as Ajah Sinha move to Managing Director — Captives.
Gallagher Bassett’s Jason Gudaitis, Chief Operating Officer, speaks to Insurance Business about the escalating claims following Hurricane Helene as well as the importance in offering effective post-storm recovery strategies that help clients navigate complex restoration processes.
Business Insurance sat down with Mike Hessling, Gallagher Bassett CEO, North America, to discuss ways in which the insurance sector is adapting to the changing technological environment. In this interview, Mike Hessling explains how the Gallagher Bassett team employs generative AI to deliver superior outcomes by handling claims more efficiently and engaging more empathetically with claimants.
Insurance Business speaks to Gallagher Bassett’s Greg McKenna, national practice leader, about the downward trend in school violence. In the 2023-2024 school year, student-on-teacher violence claims dropped by 39% compared to the previous school year, a figure that McKenna attributes to the renewed emphasis on mental health and student support services following the pandemic.
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