Chief Client Officer — Risk Management & Carrier Practice, Kapil Mohan, discusses the findings of our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, with Carrier Management, touching on the three factors impacting the claims environment the most. Read more
In the wake of the Great Resignation comes a new movement dubbed “quiet quitting” leaving some carriers with a disengaged
As transportation technologies, data processing, and partnership ecosystems become increasingly more digital in operation, carriers expose themselves to cyber incidents that can create complex scenarios involving policyholders across the sector. Christa Johnson, AVP — Cyber, examines five evolving cyber risks affecting the transportation industry and how carriers can understand them to better anticipate claims trends and support policyholders in these events.
Claims Journal announces Gallagher Bassett’s appointment of Frank Caruana as Vice President of AI Solutions, highlighting his experience in claims automation, fraud and technology transformation, and his new role in advancing AI innovation to enhance the client experience and drive growth.
Insurance Business features Gallagher Bassett’s Gary Leonard, SVP — General Liability Claims, discussing how restrictions on third-party litigation funding could reduce funding-driven pressure on claim severity and influence litigation dynamics, with the impact expected to develop gradually as more states consider similar measures.
Business Insurance features Gallagher Bassett’s Dan Link, SVP — Consultative Analytics, discusses the importance of accurate class codes in providing foundation for meaningful workers compensation analytics.
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