In an increasingly competitive and demanding landscape, mutual and mid-market carriers are facing a variety of disruptive trends, market challenges, and complex claimant needs and demands that require them to transform their business strategies. The pressure to achieve market differentiation is growing, and it’s now more important than ever to keep a finger on the pulse with advancements in technology while also balancing cost objectives and capital constraints. Our experienced, dedicated Carrier Practice team at GB is one of the industry leaders in partnered claims solutions for carriers and is well versed in the mutual and mid-market landscape. This team is on hand to provide the deep technical expertise and specialized knowledge required to help you stay abreast of a rapidly changing market, enhance your brand, and improve financial outcomes with our cutting-edge technology, transformation, and talent solutions. Our partners can act with confidence, knowing they can leverage our support and expertise to:
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We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.
Gallagher Bassett’s specialist carrier team shares its advice to meet and exceed the challenges and expectations of an evolving insurance industry. Explore five challenges and how to meet them head on.
Discover our tailored approach to meet the priorities of mutual and mid-market carriers.
We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.
In times of uncertainty, insurance carriers can remain resilient and continue to grow…
According to a recent survey*, roughly 30% of run-off deals are motivated by disposing of non-core business; over 15% of relate to trends in social inflation and managing…
Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…
A mutual carrier was leveraging various TPAs to handle claims outside of its core footprint in an effort to hasten profitable growth. The carrier was able to compete on a national scale by leveraging GB’s footprint, expertise, and technology. They streamlined oversight by using fewer TPAs and GBs RMIS to easily see and monitor results while being confident GB was delivering an excellent customer experience.
Read how collaborating as partners, claims volume handled by GB for this mutual carrier client increased from hundreds in a few states in one LOB to a national presence in both Workers’ Compensation and Commercial Automobile Liability. This partnership facilitated growth of a differentiated product in a competitive landscape.
We are pleased to announce that Shawn Fatheree has recently joined our dedicated Carrier Practice team as VP — Carrier Practice Sales.
Following the release of The Carrier Perspective: 2026 Claims Insights, our annual whitepaper offering a comprehensive overview of the carrier market, Insurance Business Canada covers some of our key findings, as well as how North American carriers are tackling a structural shift in claims costs.
Irina Simpson, EVP — Workers’ Compensation, speaks to Business Insurance about Florida and New Jersey’s tightened workers’ compensation eligibility criteria for undocumented workers, highlighting the broader impact of shifting liability and the new laws’ possible legal, medical and operational ramifications.
Social inflation continues to influence the carrier market, and the once tried-and-tested strategy of raising premium rates has proven inconsistent with today’s insurance landscape. Gallagher Bassett unpacks results from our MGA Market Pulse: Key Insights for 2026 survey and explores new, more effective solutions for managing social inflation with the help of a trusted claims and risk management partner.
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