Access the digital capabilities and insights that only Gallagher Bassett can offer. You can leave legacy IT issues in the past and build towards strategic business growth with access to the right platforms that provide clear insight into performance.
Establishing and maintaining the IT infrastructure that supports your business is an expensive and time-consuming investment for carriers. You can mitigate the expense and avoid the drawbacks by partnering with Gallagher Bassett. We deliver best-in-class digital experience infrastructure, benchmarking, and dashboard capabilities that provide actionable insights.
With Gallagher Bassett, you can act with the confidence that comes from the cutting-edge stewardship and benchmarking capabilities of our award-winning RMIS platform, luminos, and our suite of proprietary claims management decision-support tools, which are embedded into our best-practices.
We are committed to delivering exceptional outcomes for our clients and their claimants through continued investment in our platforms, technology, and analytics.
With Gallagher Bassett, get exclusive access to the innovative platforms and analytics you need, including:
We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology. Explore our solution and services today.
Step outside the boundaries of traditional claim inquiry and transactional reporting. Learn how to successfully manage ALL of the applicable risk data and program-specific factors that impact your TCOR with our LUMINOS hybrid RMIS solution.
LUMINOS is Gallagher Bassett’s industry-leading Risk Management Information System solution, powered by Origami Risk. LUMINOS RMIS offers an extensive set of inquiry, reporting, and analytic toolsets.
Discover new opportunities to drive business productivity, growth and expansion.
We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.
Organizations in the claims management space have long used data to drive operational improvements.
Successful risk management professionals understand that data is one of the keys to managing the cost of risk. Five years running, these same risk manager clients have…
LUMINOS is Gallagher Bassett’s industry-leading Risk Management Iinformation System solution, powered by Origami Risk. LUMINOS RMIS offers an extensive set of inquiry, reporting, and analytic toolsets.
Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…
Gallagher Bassett undertook the management of portfolios for a global insurer’s Workers’ Compensation and primary Property and Casualty lines, after identifying two of their legacy systems were set to discontinue. GB oversaw the IT platform migration and created a niche premium tailored product to target a lucrative market segment. By delivering a seamless transition of more than 1000 Workers’ Compensation claims, GB facilitated a rapid market launch of a differentiated product into a competitive landscape.
A large international insurance carrier engaged Gallagher Bassett following an acquisition and merger, to build a new outsourced claims and account management function to support rapid projected growth. Facing a number of unknowns and challenges, GB adopted the client’s preference to utilize a specific liability claims system, while offering expertise and resources to develop a dedicated cost + model that white labelled products and services and met IT-related requirements. The adoption of this new system, mobile apps and intake platforms, qualified resources and streamlining operations, meant the client was well-positioned to exponentially grow and expand and is set to receive an estimated fee revenue of $20 million at the end of 2020.
A mutual carrier was leveraging various TPAs to handle claims outside of its core footprint in an effort to hasten profitable growth. The carrier was able to compete on a national scale by leveraging GB’s footprint, expertise, and technology. They streamlined oversight by using fewer TPAs and GBs RMIS to easily see and monitor results while being confident GB was delivering an excellent customer experience. Read how collaborating as partners, claims volume handled by GB for this mutual carrier client increased from hundreds in a few states in one LOB to a national presence in both Workers’ Compensation and Commercial Automobile Liability. This partnership facilitated growth of a differentiated product in a competitive landscape.
In today’s carrier landscape, turning data into actionable strategies is crucial to staying ahead. Gallagher Bassett’s award-winning RMIS platform, Luminos, is leading the charge in reshaping risk management and harnessing data. Find out how Luminos is revolutionizing risk management practices and empowering carriers to achieve success.
Navigating the dynamic carrier landscape requires a keen understanding of evolving customer expectations, the pursuit of service excellence, and staying across the latest technology trends. In our new whitepaper, “The Carrier Perspective: 2024 Claims Insights,” we delve into how carriers are adapting to meet these shifting demands while leveraging technology to drive innovation. As we move through 2024, the focus remains on accelerating the claims lifecycle and delivering superior customer service as a cornerstone of success.
We are excited to launch “The Carrier Perspective: 2024 Claims Insights” whitepaper. Based on a global survey of 150 carriers, delve into the transformative shifts impacting carriers, from technology advancements to regulatory changes and global trends. The Carrier Perspective is a comprehensive exploration that offers invaluable insight into trends, challenges, and opportunities to drive success for carriers this year. Read on to stay ahead of the curve in 2024.
In an insurance landscape shaped by shifting customer expectations, the key to success is understanding how to respond with quality service. With International Women’s Day approaching, we checked in with a few of the talented women in our claims and client services groups to explore what service excellence looks like. Amy Cooper, VP — Carrier Practice Sales, leads Gallagher Bassett experts Suzanne McCarthy, Margaret Viss, Vicky Kalasmiki, Jill Crane, and Kathy Doyle in a insightful roundtable discussion exploring explore what claims and client service excellence truly means.
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