Mike Hessling, Gallagher Bassett’s CEO was recently profiled in Insurance Business Magazine and discusses lessons learned from the pandemic and focusing on superior outcomes. Read the full profile here – Leader Profile – August – Gallagher Basset (insurancebusinessmag.com)
In the wake of the Great Resignation comes a new movement dubbed “quiet quitting” leaving some carriers with a disengaged
Social inflation continues to influence the carrier market, and the once tried-and-tested strategy of raising premium rates has proven inconsistent with today’s insurance landscape. Gallagher Bassett unpacks results from our MGA Market Pulse: Key Insights for 2026 survey and explores new, more effective solutions for managing social inflation with the help of a trusted claims and risk management partner.
Based on responses from 250 industry leaders across North America, the UK, and Australia, The Carrier Perspective: 2026 Claims Insights offers a comprehensive overview of the trends shaping carrier market and provides actionable strategies for carriers to maintain their competitive edge in 2026.
In an evolving insurance landscape, maintaining claims and client service excellence remains the foundation of success. To mark International Women’s Month in March, Suzanne McCarthy, Danielle Gugliotti, Alma Magana, Emilee Robach, Danielle Spradlin, and Margaret Viss joined our claims and client service roundtable to discuss the key factors shaping the successful delivery of quality service in 2026.
Five years on from the pandemic, COVID-19 workers’ compensation claims remain in litigation. Jennifer Cogbill, SVP — GBCARE Client Services, discusses the impact of long COVID and ‘take-home’ COVID on the insurance industry.
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