Based in London, Sarah identifies and develops opportunities within the London insurance market for our Gallagher Bassett Carrier Practice and Specialty teams across North America. Sarah brings nearly 10 years of industry experience from a variety of roles including underwriter, marketing account manager, and sales executive. She has been with Gallagher Bassett since March 2022.
Sarah continues to be an advocate for the “next generation” in the insurance market. She is known for her subject matter expertise regarding talent attraction & retention, diversity & inclusion, claims management, and international strategies. While completing her MBA last year, her dissertation topic focused around bridging the talent gap in the insurance industry and analyzing the effect of diversity creating an inclusive work environment. Sarah gives back to the industry by mentoring Risk Management and Insurance students at her Alma Mater Appalachian State, as well as leading student roundtables for groups such as Middle Tennessee State and Appalachian during their visits to London. These efforts gained her a nomination as a ‘35 under 35’ Rising Leader for 2023.
By working in disciplines from underwriting to forensic engineering, Sarah understands how important resolving a claim is to help clients get back to what matters most.
CLM Magazine spoke with Chris Carucci, SVP – Construction Claims and Litigation Management, along with other insurance industry leaders about their views on how younger professionals perceive the industry’s efforts to attract and recruit new talent.
Irina Simpson, EVP – Workers’ Compensation, spoke with Risk & Insurance about how AI is transforming insurance industry operations, from digitizing processes to actively shaping claim outcomes.
Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, indicated that high-severity claims are on the rise, with claims complexity increases cited by 64% of respondents. Sean Willett, SVP — Carrier Practice Strategy & Go-To-Market, explores claims management strategies carriers can employ to mitigate the risks of high-severity claims and maintain profitability.
Irina Simpson, EVP — Workers’ Compensation, discusses the new wave of complexity influencing workers’ compensation claims outcomes and the main drivers converging to make claims more difficult to manage as well as what the path forward looks like for claims professionals.
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