With more than 25 years of diverse insurance industry experience, including functional leadership roles with carriers, third-party administrators (TPA), and managing general agents (MGA), Shawn’s extensive firsthand experience in claims operations has equipped him to deliver best-in-class TPA services, designed not as outsourced claims handling, but as a true extension of an organization.
Shawn graduated from Illinois Wesleyan’s Risk Management and Insurance program and started his career as a claims adjuster with Progressive before finding the MGA/Program industry where he has excelled in positions across claims, operations, and sales, including 11 years in Avant’s Division of Specialty Programs and 4 years at Western Skies MGA.
Shawn’s experience and leadership skills have positioned him to support the unique needs of MGAs and Programs, as well as to provide innovative solutions for Carrier clients.
Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, cited talent attraction and retention as the top business challenge for the second year in a row. Nikki Jackson, Head of Learning Strategy and Emerging Talent for Gallagher Bassett North America, discusses strategies carriers can employ to overcome the talent shortage and continue achieving superior outcomes.
Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, indicated that high-severity claims are on the rise, with claims complexity increases cited by 64% of respondents. Sean Willett, SVP — Carrier Practice Strategy & Go-To-Market, explores claims management strategies carriers can employ to mitigate the risks of high-severity claims and maintain profitability.
Irina Simpson, EVP — Workers’ Compensation, discusses the new wave of complexity influencing workers’ compensation claims outcomes and the main drivers converging to make claims more difficult to manage as well as what the path forward looks like for claims professionals.
We are pleased to announce that Shawn Fatheree has recently joined our dedicated Carrier Practice team as VP — Carrier Practice Sales.
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