With more than 25 years of diverse insurance industry experience, including functional leadership roles with carriers, third-party administrators (TPA), and managing general agents (MGA), Shawn’s extensive firsthand experience in claims operations has equipped him to deliver best-in-class TPA services, designed not as outsourced claims handling, but as a true extension of an organization.
Shawn graduated from Illinois Wesleyan’s Risk Management and Insurance program and started his career as a claims adjuster with Progressive before finding the MGA/Program industry where he has excelled in positions across claims, operations, and sales, including 11 years in Avant’s Division of Specialty Programs and 4 years at Western Skies MGA.
Shawn’s experience and leadership skills have positioned him to support the unique needs of MGAs and Programs, as well as to provide innovative solutions for Carrier clients.
Irina Simpson, EVP — Workers’ Compensation, and Bill Bower, EVP — Practice Leader, Healthcare Vertical, co-author a deep dive into the implications of an increasingly fragile healthcare system for Claims Journal, highlighting changes that will have a ripple effect which will be felt by many, including insurers, for some time.
Chief Client Officer — Risk Management & Carrier Practice, Kapil Mohan, discusses the findings of our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, with Carrier Management, touching on the three factors impacting the claims environment the most.
Business Insurance sat down with Bill Bower, EVP — Practice Leader, Healthcare Vertical, to discuss the significant risks medical spas face and the protocols for procedures that owners should adopt to mitigate liabilities.
Irina Simpson, EVP — Workers’ Compensation, speaks to Business Insurance about the ageing workforce and the importance of early claim intervention as well as the higher cost associated with the complexity of injuries among older workers.
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