Charlie previously worked within GB Specialty, a division of Gallagher Bassett that supports clients with claims of significant severity and complexity.
He joined GB in 2019 as the Director of Healthcare progressing to EVP — Chief Operating Officer, where he oversaw the specific industry operations of healthcare, executive and professional liability, product liability, cyber, transportation, and construction. With over 30 years industry experience, Charlie has served in several leadership positions, including Executive Vice President, Chief Claims Officer for Houston International Insurance Group and Senior Vice President, Casualty Claims at Chubb, among other roles. He holds a Bachelor in Business Administration and Finance from Hofstra University.
Based on responses from 250 industry leaders across North America, the UK, and Australia, The Carrier Perspective: 2026 Claims Insights offers a comprehensive overview of the trends shaping carrier market and provides actionable strategies for carriers to maintain their competitive edge in 2026.
In an evolving insurance landscape, maintaining claims and client service excellence remains the foundation of success. To mark International Women’s Month in March, Suzanne McCarthy, Danielle Gugliotti, Alma Magana, Emilee Robach, Danielle Spradlin, and Margaret Viss joined our claims and client service roundtable to discuss the key factors shaping the successful delivery of quality service in 2026.
Five years on from the pandemic, COVID-19 workers’ compensation claims remain in litigation. Jennifer Cogbill, SVP — GBCARE Client Services, discusses the impact of long COVID and ‘take-home’ COVID on the insurance industry.
Irina Simpson, EVP — Workers Compensation, Gallagher Bassett, sits down with Risk & Insurance Magazine at National Comp 2025 to explain the importance of emphasizing the real value of helping injured workers return to work and life.
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