Charlie previously worked within GB Specialty, a division of Gallagher Bassett that supports clients with claims of significant severity and complexity.
He joined GB in 2019 as the Director of Healthcare progressing to EVP — Chief Operating Officer, where he oversaw the specific industry operations of healthcare, executive and professional liability, product liability, cyber, transportation, and construction. With over 30 years industry experience, Charlie has served in several leadership positions, including Executive Vice President, Chief Claims Officer for Houston International Insurance Group and Senior Vice President, Casualty Claims at Chubb, among other roles. He holds a Bachelor in Business Administration and Finance from Hofstra University.
Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, cited talent attraction and retention as the top business challenge for the second year in a row. Nikki Jackson, Head of Learning Strategy and Emerging Talent for Gallagher Bassett North America, discusses strategies carriers can employ to overcome the talent shortage and continue achieving superior outcomes.
Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, indicated that high-severity claims are on the rise, with claims complexity increases cited by 64% of respondents. Sean Willett, SVP — Carrier Practice Strategy & Go-To-Market, explores claims management strategies carriers can employ to mitigate the risks of high-severity claims and maintain profitability.
Irina Simpson, EVP — Workers’ Compensation, discusses the new wave of complexity influencing workers’ compensation claims outcomes and the main drivers converging to make claims more difficult to manage as well as what the path forward looks like for claims professionals.
We are pleased to announce that Shawn Fatheree has recently joined our dedicated Carrier Practice team as VP — Carrier Practice Sales.
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