Previously, Irina held positions of increased responsibility in third-party administration (TPA), involving national, multi-line claims and client service leadership; oversight of strategic and ancillary partnerships; managed care; business operations; regulatory compliance; data analytics; carrier services; and product development. Most recently she served as senior vice president and chief claims officer at PMA Companies.
Over her career, Irina has been recognized for strategic planning and operational excellence with a proven ability to drive engagement, efficiency, and a culture of continuous improvement.
Irina earned a Bachelor of Science from Pennsylvania State University and a Master of Business Administration from Temple University. She holds a certificate in the Institutes Executive Education Program from Darden School of Business, University of Virginia and a Certified Professional Disability Management (CPDM) designation.
Business Insurance gains insight from Joe Powell, Chief Digital Officer, on how Gallagher Bassett is using technology to address increased workers compensation costs as a result of North America’s aging workforce.
Kirsten Mickelson, Cyber Product Group Leader, shares her insights and expertise into the modern cyber landscape with CLM Magazine. From exfiltration to zero-day vulnerabilities, threat actors are changing their strategy, and so should insurers.
In Risk & Insurance Magazine’s deep dive into AI’s role in the claims landscape, Joe Powell, Chief Digital Officer, speaks about the relationship between AI and humans and how the two work in tandem to deliver superior outcomes.
MGAs and PAs struggle to attract and retain talent due to industry-specific demands, competitive pressures, and evolving expectations, compounded by a shortage of the specialty expertise needed to expand their portfolios.
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