AIRROC’s The Legacy Life, with Chris Hampshire

The insurance industry is dynamic with new risks emerging as well as the strategies organizations develop to mitigate them, but within the captive industry, these risks and the unique challenges captives face require specific solutions to address them.

In today’s highly competitive carrier landscape, organizations encounter a wide variety of challenges when it comes to enhancing their talent management strategies, mitigating turnover, and attracting new talent. Joe Berrios, Managing Director — Carrier Practice, shares a few of Gallagher Bassett’s (GB) key talent initiatives aimed at cultivating a workforce that excels in delivering service excellence and superior claims results to our carrier partners.