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Enhancing Care & Support for Injured Construction Workers

Construction spend in insurance outranks other industries, with total cost of risk averaging 10-15% of revneue. Jennifer Cogbill, SVP — GBCARE Client Services, discusses the various challenges and risks affecting construction workers, as well as strategies for minimizing and managing workplace incidents with Construction Business Owner. Read more here. 

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Insights

How to Manage the Impact of Rising Claims Complexity & Cost Pressures on Legacy Claims

In our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, 64% of carriers observed an increase in claims complexity over the last 12 months, intensifying cost pressures on legacy claims. Chris Hampshire, VP — Carrier Practice Sales, explores the key challenges impacting legacy claims as well as the strategies used by industry leaders to mitigate risks and build financial resilience.

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March 20, 2026
Insights

How MGAs, MGUs, and PAs Can Tackle Social Inflation In 2026

Social inflation continues to influence the carrier market, and the once tried-and-tested strategy of raising premium rates has proven inconsistent with today’s insurance landscape. Gallagher Bassett unpacks results from our MGA Market Pulse: Key Insights for 2026 survey and explores new, more effective solutions for managing social inflation with the help of a trusted claims and risk management partner.

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March 5, 2026
Insights

The Carrier Perspective: 2026 Claims Insights is Now Available

Based on responses from 250 industry leaders across North America, the UK, and Australia, The Carrier Perspective: 2026 Claims Insights offers a comprehensive overview of the trends shaping carrier market and provides actionable strategies for carriers to maintain their competitive edge in 2026.

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February 26, 2026
Insights

What Claims and Client Service Excellence Looks Like in 2026 

In an evolving insurance landscape, maintaining claims and client service excellence remains the foundation of success. To mark International Women’s Month in March, Suzanne McCarthy, Danielle Gugliotti, Alma Magana, Emilee Robach, Danielle Spradlin, and Margaret Viss joined our claims and client service roundtable to discuss the key factors shaping the successful delivery of quality service in 2026.

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February 26, 2026

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