In a new role effective January 1, 2026, Sean Willett, SVP — Carrier Practice, will lead Gallagher Bassett’s carrier sales and business development efforts, spearheading the advancement of Gallagher Bassett’s carrier product offering. Read more
In the wake of the Great Resignation comes a new movement dubbed “quiet quitting” leaving some carriers with a disengaged
In our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, 64% of carriers observed an increase in claims complexity over the last 12 months, intensifying cost pressures on legacy claims. Chris Hampshire, VP — Carrier Practice Sales, explores the key challenges impacting legacy claims as well as the strategies used by industry leaders to mitigate risks and build financial resilience.
Social inflation continues to influence the carrier market, and the once tried-and-tested strategy of raising premium rates has proven inconsistent with today’s insurance landscape. Gallagher Bassett unpacks results from our MGA Market Pulse: Key Insights for 2026 survey and explores new, more effective solutions for managing social inflation with the help of a trusted claims and risk management partner.
Based on responses from 250 industry leaders across North America, the UK, and Australia, The Carrier Perspective: 2026 Claims Insights offers a comprehensive overview of the trends shaping carrier market and provides actionable strategies for carriers to maintain their competitive edge in 2026.
In an evolving insurance landscape, maintaining claims and client service excellence remains the foundation of success. To mark International Women’s Month in March, Suzanne McCarthy, Danielle Gugliotti, Alma Magana, Emilee Robach, Danielle Spradlin, and Margaret Viss joined our claims and client service roundtable to discuss the key factors shaping the successful delivery of quality service in 2026.
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