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Gallagher Bassett’s Hampshire: Insurance Industry Racing to Stay Ahead of Silver

Gallagher Bassett's Hampshire Insurance Industry Racing to Stay Ahead of Silver Tsunami

Chris Hampshire, vice president, Gallagher Bassett and global president, CPCU Society, said the insurance industry must better position as an attractive career or risk further talent shortages. Hampshire spoke with AM Best TV at Philly I-Day 2022. Watch the full video here – Gallagher Bassett’s Hampshire: Insurance Industry Racing to Stay Ahead of Silver Tsunami (ambest.com)

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Insights

The Carrier Perspective: 2026 Claims Insights is Now Available

Based on responses from 250 industry leaders across North America, the UK, and Australia, The Carrier Perspective: 2026 Claims Insights offers a comprehensive overview of the trends shaping carrier market and provides actionable strategies for carriers to maintain their competitive edge in 2026.

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February 26, 2026
Insights

What Claims and Client Service Excellence Looks Like in 2026 

In an evolving insurance landscape, maintaining claims and client service excellence remains the foundation of success. To mark International Women’s Month in March, Suzanne McCarthy, Danielle Gugliotti, Alma Magana, Emilee Robach, Danielle Spradlin, and Margaret Viss joined our claims and client service roundtable to discuss the key factors shaping the successful delivery of quality service in 2026.

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February 26, 2026

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