As the industry faces an influx of retirements concurrently with declining graduate and junior hiring rates, Insurance Business uses data from Gallagher Bassett’s whitepaper, The Carrier Perspective: 2026 Claims Insights, to explore the cause of the junior hiring problem. Read more
In the wake of the Great Resignation comes a new movement dubbed “quiet quitting” leaving some carriers with a disengaged
Greg McKenna, National Practice Leader, Public Sector, discusses the prevalence of student-on-school-employee assault, as My New Markets spotlights the industries most affected by workplace violence.
Charlie Lamberta, EVP — Claims Operations, Liability & Property, speaks to systemic fraud networks growing more sophisticated as an increasing number of claimants are becoming unwitting participants in the insurance fraud schemes of others. Lamberta unpacks four areas that matter most when addressing coordinated fraud and provides important insights into how organizations can stay ahead of emerging fraud tactics.
Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, cited talent attraction and retention as the top business challenge for the second year in a row. Nikki Jackson, Head of Learning Strategy and Emerging Talent for Gallagher Bassett North America, discusses strategies carriers can employ to overcome the talent shortage and continue achieving superior outcomes.
CLM Magazine spoke with Chris Carucci, SVP – Construction Claims and Litigation Management, along with other insurance industry leaders about their views on how younger professionals perceive the industry’s efforts to attract and recruit new talent.
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