Video: The BI Interview with Mike Hessling of Gallagher Bassett

In the wake of the Great Resignation comes a new movement dubbed “quiet quitting” leaving some carriers with a disengaged

As carriers look ahead to 2027, changing customer needs, emerging risks and economic uncertainty are creating new opportunities for growth. Charlie Lamberta, EVP — Claims Operations, Liability & Property, explores how mutual and mid-market carriers can respond by expanding into new coverage areas, industries and geographies, while leveraging data, technology and strategic partnerships to build sustainable capabilities and manage risk.