Operational Optimization So You Can Expand and Grow

We help carriers with capital constraints by providing flexible and efficient scalable solutions.

Carriers are under pressure to grow profitably which can be a challenge due to the high fixed operational costs associated with maintaining an in-house claims function. However, it is possible to redeploy your capital toward the expansion and growth of your business by streamlining your cost structure through a strategic partnership with Gallagher Bassett.

Our dedicated Carrier Practice is a cost-effective solution that can flex with the ebbs and flows of your business.

We deliver complete claims management solutions aligned to your specific goals for enhanced operational efficiency and focused scalability freeing up capital to fuel growth.

Why not tap into Gallagher Bassett’s specialized carrier expertise, talent pool, and performance tools to grow and expand in line with your strategic objectives.

Increase your profitability through the superior outcomes powered by Gallagher Bassett’s best-practice claims management and cost containment strategies, which will:  

  • Reduce loss costs and unallocated expenses
  • Accelerate closure rates and shorten durations
  • Focus on returning injured employees to work
  • Inform relevant strategies and growth plans through GB industry-leading analytics and reporting

What our clients are saying

Our Expertise

Dedicated Carrier Practice Team Members
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Claims Handled
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Award wins

Resources

Case Studies

April 2022

North America: Broadened Partnership with Mutual Carrier Effectuates Their Profitable Expansion

A mutual carrier was leveraging various TPAs to handle claims outside of its core footprint in an effort to hasten profitable growth. The carrier was able to compete on a national scale by leveraging GB’s footprint, expertise, and technology. They streamlined oversight by using fewer TPAs and GBs RMIS to easily see and monitor results while being confident GB was delivering an excellent customer experience.

Read how collaborating as partners, claims volume handled by GB for this mutual carrier client increased from hundreds in a few states in one LOB to a national presence in both Workers’ Compensation and Commercial Automobile Liability. This partnership facilitated growth of a differentiated product in a competitive landscape.

April 2022

North America: Federal Lines Expertise Enables Carrier to Grow Broadly

Now established as a market leader in the Federal Acts niche, GB continues to help clients grow their Federal Lines profit and portfolios by actively providing a dedicated talent pool of expertly trained claims professionals, suited for a tightly regulated and highly competitive market.

In this unique situation, we partnered with a carrier to fill a gap in coverage for international and federal workers while working abroad. Learn how GB’s Federal capabilities were critical to ensure a seamless and relevant approach enabling the carrier to satisfy policyholders and fuel growth.

Featured Blogs

Insights

First Look at The Carrier Perspective: 2025 Claims Insights

At the end of each year, our dedicated Carrier Practice Team prepares for the important strategic undertaking of putting together our annual whitepaper, The Carrier Perspective.
We’re proud to have seen it become a global resource for carriers as they navigate the year to come and make important decisions that shape the future of their businesses and the industry.

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Insights

Revisiting The Carrier Perspective: Four Trends to Watch in 2025

With the end of the year fast approaching and our 2025 Claims Insights Survey gaining momentum, our Carrier Practice team revisited the key findings from The Carrier Perspective: 2024 Claims Insights, our in-depth report following our global Claims Insights Survey. Read on to find out how these areas have developed over the past 12 months and where they might be heading next.

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Insights

GB’s Key Takeaways from TMPAA Annual Summit 

The 24th Annual Target Markets Program Administrators Association (TMPAA) Summit brought nearly 1,700 attendees to Scottsdale for three days of meetings, networking, educational sessions, and charity. Amy O’Brien, VP — Carrier Practice Sales, shares some of the key topics of conversation from the event to give our readers a better understanding of how GB services this market and why we are considered a partner of choice for outsourced claims management in the MGA, PA, and specialty program space.

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Insights

Previewing the 2024 Workers’ Compensation Institute (WCI) Conference 

The Workers’ Compensation Institute (WCI) is a valued non-profit organization delivering world-class educational sessions at its highly anticipated annual conference. The 2023 conference certainly exceeded all expectations, offering unmatched programming and the ability to give back to both our industry and our community.

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