Strategic Growth for Program Administrators and MGAs

We help PAs and MGAs stand out from the competition and achieve successful claims outcomes now and in the future.

In a marketplace filled with opportunities for Program Administrators (PAs) and MGAs, a partnership with Gallagher Bassett (GB) can help enhance your presence and unlock opportunities to scale your business for strategic, long-term growth.

The landscape for PAs and MGAs is competitive, entrepreneurial, and ever-changing, making a successful claims operation key to outpacing the competition. GB delivers superior risk management and claims outcomes through a high-performing and highly specialized claims management function.

We know that specialty lines written through PAs and MGAs require a specialized claims operation to mitigate their risk. GB’s robust team of specialists have the deep technical expertise to manage claims across all lines of coverage, complexity, and specialized liability to help you achieve superior outcomes.

Our partners act with confidence knowing they have:  

  • Access to the right professionals to drive the right outcome: our claims experts work as an extension of your team no matter the location or claims specialty
  • The backing of cutting-edge stewardship and benchmarking capabilities
  • Access to best-in-class teams and systems, including our award-winning RMIS platform, LUMINOS
  • Industry-leading expertise, credibility, and superior claims management
  • Innovation and responsiveness to enhance customer experience

What our clients are saying

Our Expertise

Dedicated Carrier Practice Team Members
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Award wins

Resources

April 2022

GB Carrier Practice Capabilities Overview

We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.

April 2022

Insurer resilience in a rapidly changing world: Finding opportunities in the value chain

In times of uncertainty, insurance carriers can remain resilient and continue to grow…

April 2022

Legacy Claims Solutions

According to a recent survey*, roughly 30% of run-off deals are motivated by disposing of non-core business; over 15% of relate to trends in social inflation and managing…

April 2022

Your next big opportunity is already here

Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…

Case Studies

April 2022

North America: Improving Performance and Outcomes for an Industry Start-up

A start-up MGA and its carrier partner engaged Gallagher Bassett to initiate and manage the launch of its newest program. After two successful years, the start-up elected to harness their learnings and manage their own in-house team. GB was eventually reengaged to enhance performance and integrate additional improvements for continued growth including exposure-based staffing, policy level data transmission and enhanced compliance with Carrier Practice standards.

Featured Blogs

Insights

Revisiting The Carrier Perspective: Four Trends to Watch in 2025

With the end of the year fast approaching and our 2025 Claims Insights Survey gaining momentum, our Carrier Practice team revisited the key findings from The Carrier Perspective: 2024 Claims Insights, our in-depth report following our global Claims Insights Survey. Read on to find out how these areas have developed over the past 12 months and where they might be heading next.

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Insights

GB’s Key Takeaways from TMPAA Annual Summit 

The 24th Annual Target Markets Program Administrators Association (TMPAA) Summit brought nearly 1,700 attendees to Scottsdale for three days of meetings, networking, educational sessions, and charity. Amy O’Brien, VP — Carrier Practice Sales, shares some of the key topics of conversation from the event to give our readers a better understanding of how GB services this market and why we are considered a partner of choice for outsourced claims management in the MGA, PA, and specialty program space.

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Insights

Previewing the 2024 Workers’ Compensation Institute (WCI) Conference 

The Workers’ Compensation Institute (WCI) is a valued non-profit organization delivering world-class educational sessions at its highly anticipated annual conference. The 2023 conference certainly exceeded all expectations, offering unmatched programming and the ability to give back to both our industry and our community.

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Insights

Six Strategies for Managing Social Inflation

At a time of economic volatility, there’s a pressing concern that affects carriers across the board: social inflation. While this phenomenon is yet to be contained, Jon Stambaugh, SVP – Carrier Practice, and Caryn Siebert, VP — Carrier Practice Sales, share six strategies to help carriers successfully navigate the road ahead.

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