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Your Dedicated Carrier Practice Partner

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A dedicated cross-functional team focused entirely on supporting carriers, program administrators and captive managers to strategically grow through delivery of superior claims management.

Combat the talent crunch and realize strategic growth opportunities in partnership with Gallagher Bassett’s dedicated Carrier Practice team.

Our people are our strength, and it is our mission to deliver industry-leading claims management so our partners are free to focus on what’s most important to their business.

We have proven capabilities to attract, develop, and retain top talent in a fulfilling career in claims management. We prioritize the development of a diverse group of cross-functional experts to ensure our team is equipped with industry-leading technology and the requisite expertise to deliver superior claims management for our partners.

Our claims professionals have deep technical expertise across all lines of coverage, including workers’ compensation, auto liability, general liability and property, as well as deep experience across executive lines including; E&O, D&O, Medical Malpractice and Cyber.

Let Gallagher Bassett’s Carrier Practice team become an extension of your own. We offer nationwide coverage and a global network of experts so you can unlock strategic business growth opportunities to expand into new products, services, and markets.

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What our clients are saying

“GB’s Carrier Practice platform is unique in the TPA space as it strives to behave like a Carrier. They understand that the goals and objectives of a carrier are unique, so they hire professionals with carrier expertise whenever possible. This is a differentiator. Coupling this with their university recruiting efforts should create a pipeline of talent well into the future."
Director of WC Claims, National P/C Carrier
“GB provided the expertise and support we needed to expand our Workers’ Compensation underwriting footprint. We were entrenched in an especially soft market, and our growth levers were few, so we branched out into new geographies. GB’s branch network and transition strategy enabled this successful endeavor. We look forward to growing our partnership.”
VP National Accounts Underwriting, National P/C Carrier

Our Expertise

Dedicated Carrier Practice Team Members
0 +
Claims Handled
0 K
Carrier Relationships
0 +
Claims Paid
$ 0 B

Award wins

Captive TPA of the Year – 2018-2024
2025 Best places to work for LGBTQ+ equality
Greatest Employers for Women 2024
Top Rated TPA 2018–2024 RMIS Report
2018 Forbes best companies to work for
2020 best places to work for LGBTA equality
2019 & 2020 Top 10 Claims Processing and Management Solution Provider
Top Claims Processing and Management Companies 2020 CIO Magazine
Top Rated TPA 2018–2022 RMIS Report
2020 Insurtech Initiative of the Year Business Insurance

Resources

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GB Carrier Practice Capabilities Overview

We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology. Explore our solution and services today.

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Your Next Big Opportunity is Already Here

Discover new opportunities to drive business productivity, growth and expansion.

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April 2022

GB Carrier Practice Capabilities Overview

We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.

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April 2022

Integrating Analytics with the Human element in claims management

Organizations in the claims management space have long used data to drive operational improvements.

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April 2022

Getting the most from your claims - Management Outsource Partner

Business have outsourced goods and services for decades, but when insurance carriers seek to outsource…

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April 2022

Your next big opportunity is already here

Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…

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Featured Blog
Insights

Top 4 Claims Challenges Facing MGAs & Programs and How to Overcome Them

Jon Stambaugh, SVP — Carrier Practice, recently sat down with Rough Notes to discuss the four biggest challenges facing MGAs and Programs, including the increasing severity and complexity of claims, maintaining access to top talent without straining profit margins and keeping up with cutting-edge technology to equip your team to deliver superior outcomes. Read how GB is helping MGAs and programs overcome these challenges and more.

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September 12, 2025
Insights

Top 5 Cyber Threats for Carriers in 2026

Over the years, cyber threat actors have evolved beyond phishing and ransomware. Today, their attacks are more sophisticated, shifting their strategy in response to new pain points. Kirsten Mickelson, Cyber Claims Practice Leader, examines the top 5 cyber threats in 2026 and how organizations can bolster cyber resilience.

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September 12, 2025
Insights

Interview: Irina Simpson, EVP — Workers Compensation & Jon Stambaugh, SVP — Carrier Practice, on How GB Drives Superior Claim Outcomes 

Irina Simpson, EVP — Workers’ Compensation, and Jon Stambaugh, SVP — Carrier Practice, discuss new challenges shaping claims management and how GB continues to provide a strategic edge with our dedicated team of claims professionals, ongoing investment in innovative technology, and commitment to achieving superior outcomes for insurance carriers, managing general agents (MGAs) and program administrators (PAs).

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August 26, 2025

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