The rapid growth of generative AI in the insurance industry is undeniable. According to Gallagher Bassett’s (GB’s) recent report, The Carrier Perspective: 2025 Claims Insights, 63% of North American carriers use generative AI as part of claims resolution, which is a 24-percentage-point increase from 2024.

The 2025 RMIS Report by Redhand Advisors has recognized our Luminos RMIS platform as the most comprehensive offering in the bundled TPA space for the eighth consecutive year.