Strategic Growth for Program Administrators and MGAs

We help PAs and MGAs stand out from the competition and achieve successful claims outcomes now and in the future.

In a marketplace filled with opportunities for Program Administrators (PAs) and MGAs, a partnership with Gallagher Bassett (GB) can help enhance your presence and unlock opportunities to scale your business for strategic, long-term growth.

The landscape for PAs and MGAs is competitive, entrepreneurial, and ever-changing, making a successful claims operation key to outpacing the competition. GB delivers superior risk management and claims outcomes through a high-performing and highly specialized claims management function.

We know that specialty lines written through PAs and MGAs require a specialized claims operation to mitigate their risk. GB’s robust team of specialists have the deep technical expertise to manage claims across all lines of coverage, complexity, and specialized liability to help you achieve superior outcomes.

Our partners act with confidence knowing they have:  

  • Access to the right professionals to drive the right outcome: our claims experts work as an extension of your team no matter the location or claims specialty
  • The backing of cutting-edge stewardship and benchmarking capabilities
  • Access to best-in-class teams and systems, including our award-winning RMIS platform, LUMINOS
  • Industry-leading expertise, credibility, and superior claims management
  • Innovation and responsiveness to enhance customer experience

What our clients are saying

Our Expertise

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Award wins

Resources

April 2022

GB Carrier Practice Capabilities Overview

We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.

April 2022

Insurer resilience in a rapidly changing world: Finding opportunities in the value chain

In times of uncertainty, insurance carriers can remain resilient and continue to grow…

April 2022

Legacy Claims Solutions

According to a recent survey*, roughly 30% of run-off deals are motivated by disposing of non-core business; over 15% of relate to trends in social inflation and managing…

April 2022

Your next big opportunity is already here

Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…

Case Studies

April 2022

North America: Improving Performance and Outcomes for an Industry Start-up

A start-up MGA and its carrier partner engaged Gallagher Bassett to initiate and manage the launch of its newest program. After two successful years, the start-up elected to harness their learnings and manage their own in-house team. GB was eventually reengaged to enhance performance and integrate additional improvements for continued growth including exposure-based staffing, policy level data transmission and enhanced compliance with Carrier Practice standards.

Featured Blogs

Insights

Strategies for MGAs and PAs to Thrive in a Crowded Carrier Marketplace

Setting yourself apart is crucial for success, and this rings especially true for MGAs and PAs navigating a crowded marketplace. Here, Amy O’Brien, VP — Carrier Practice Sales, shares strategies and expert advice on achieving a high-performance claims operation. Join us as we delve into practical insights that can empower MGAs and PAs to elevate their market presence.

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Group Of Businesswomen Collaborating In Meeting - Business Services
Insights

Why ESG Integration Supports a Competitive Advantage for Mutual Carriers

In an insurance landscape shaped by shifting customer expectations, the key to success is understanding how to respond with quality service. With International Women’s Day approaching, we checked in with a few of the talented women in our claims and client services groups to explore what service excellence looks like. Amy Cooper, VP — Carrier Practice Sales, leads Gallagher Bassett experts Suzanne McCarthy, Margaret Viss, Vicky Kalasmiki, Jill Crane, and Kathy Doyle in a insightful roundtable discussion exploring explore what claims and client service excellence truly means.

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Insights

The Must-Attend Expert Sessions from GB at RIMS

RIMS is around the corner, and with it comes the opportunity to discover what’s trending in the industry, learn what peers in the marketplace are experiencing, and what’s on the horizon in 2024 and beyond. Read on for insights into the must-attend sessions from Gallagher Bassett experts who will be addressing a range of topics from DE&I to cyber security and social inflation in litigation.

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