From Automation to Augmentation: How AI Reshapes Workers’ Compensation

Irina Simpson, EVP – Workers’ Compensation, spoke with Risk & Insurance about how AI is transforming insurance industry operations, from digitizing processes to actively shaping claim outcomes. Read more

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Media

Industry Veterans Respond to the Next Generation

CLM Magazine spoke with Chris Carucci, SVP – Construction Claims and Litigation Management, along with other insurance industry leaders about their views on how younger professionals perceive the industry’s efforts to attract and recruit new talent.

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Insights

Claims Management Strategies to Successfully Manage High-Severity Claims

Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, indicated that high-severity claims are on the rise, with claims complexity increases cited by 64% of respondents. Sean Willett, SVP — Carrier Practice Strategy & Go-To-Market, explores claims management strategies carriers can employ to mitigate the risks of high-severity claims and maintain profitability.

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