With more than 20 years’ experience with Gallagher Bassett and a total of more than 35 years in our industry Bob provides a level of experience that is valued by our Carrier, Broker, and Program partners. Having started on the Carrier side Bob is able to develop relationships with the understanding of the needs of our clients. Bob prides himself in his ability to develop long lasting relationships with our clients while he looks to develop new partnerships to grow our Carrier Practice.
Greg McKenna, National Practice Leader, Public Sector, discusses the prevalence of student-on-school-employee assault, as My New Markets spotlights the industries most affected by workplace violence.
Charlie Lamberta, EVP — Claims Operations, Liability & Property, speaks to systemic fraud networks growing more sophisticated as an increasing number of claimants are becoming unwitting participants in the insurance fraud schemes of others. Lamberta unpacks four areas that matter most when addressing coordinated fraud and provides important insights into how organizations can stay ahead of emerging fraud tactics.
As the industry faces an influx of retirements concurrently with declining graduate and junior hiring rates, Insurance Business uses data from Gallagher Bassett’s whitepaper, The Carrier Perspective: 2026 Claims Insights, to explore the cause of the junior hiring problem.
Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, cited talent attraction and retention as the top business challenge for the second year in a row. Nikki Jackson, Head of Learning Strategy and Emerging Talent for Gallagher Bassett North America, discusses strategies carriers can employ to overcome the talent shortage and continue achieving superior outcomes.
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