Joseph Berrios

Managing Director, Carrier Practice

Joe is responsible for leading the growth and management of one of Gallagher Bassett's key strategic business segments.

As Managing Director of our Carrier Practice, Joe is responsible for leading the growth and management of one of Gallagher Bassett’s key strategic business segments. His experience in building successful client partnerships and the industry-leading performance of our insurance carrier portfolios has made him a trusted industry veteran with a career that spans 37 years. Joe was one of the principal architects of our Carrier Practice initiative 10 years ago and enjoys working collaboratively with key stakeholders to develop outcomes that exceed performance goals.

Prior to Gallagher Bassett, Joe held various management positions at GAB Robins including National Account Executive and VP, Director of Corp. Account Management after starting his insurance career with Metropolitan P&L.

Joe holds a Bachelor’s degree in Business Administration and Management and has completed GB’s Executive Leadership Program with the Harvard Business School. He holds the designation of Senior Claim Law Associate from the American Educational Institute along with designations in Fraud, Casualty, and WC Claims Law. He also holds the Associate in Claims designation.

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Insights

First Look at The Carrier Perspective: 2025 Claims Insights

At the end of each year, our dedicated Carrier Practice Team prepares for the important strategic undertaking of putting together our annual whitepaper, The Carrier Perspective.
We’re proud to have seen it become a global resource for carriers as they navigate the year to come and make important decisions that shape the future of their businesses and the industry.

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Insights

Gallagher Bassett’s Keys to Talent Attraction, Engagement, and Retention

In today’s highly competitive carrier landscape, organizations encounter a wide variety of challenges when it comes to enhancing their talent management strategies, mitigating turnover, and attracting new talent. Joe Berrios, Managing Director — Carrier Practice, shares a few of Gallagher Bassett’s (GB) key talent initiatives aimed at cultivating a workforce that excels in delivering service excellence and superior claims results to our carrier partners.

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Insights

Introducing the Carrier Perspective for Your 2024 Outlook

We are excited to launch “The Carrier Perspective: 2024 Claims Insights” whitepaper. Based on a global survey of 150 carriers, delve into the transformative shifts impacting carriers, from technology advancements to regulatory changes and global trends. The Carrier Perspective is a comprehensive exploration that offers invaluable insight into trends, challenges, and opportunities to drive success for carriers this year. Read on to stay ahead of the curve in 2024.

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Insights

Unveiling The Carrier Perspective: Whitepaper to Launch Next Month

We are thrilled to announce the upcoming launch of our 2024 global carrier insights whitepaper, “The Carrier Perspective: 2024 Claims Insights.” In this exclusive sneak peek, Joe Berrios, Managing Director — Carrier Practice, and Jon Stambaugh, SVP — Carrier Practice, provide a glimpse into the key findings and strategies that will shape the carrier landscape in the coming year. Read on to learn how innovative solutions, strategic foresight, and data-driven approaches will enable carrier success in 2024.

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