As we enter the second half of 2025, many of the challenges carriers experienced throughout the first half of the year are set to persist. Social inflation is high among those challenges, with its influence on the industry continuing to rise and the impact on insurance losses set to intensify without effective intervention from carriers.

With the end of the year fast approaching and our 2025 Claims Insights Survey gaining momentum, our Carrier Practice team revisited the key findings from The Carrier Perspective: 2024 Claims Insights, our in-depth report following our global Claims Insights Survey. Read on to find out how these areas have developed over the past 12 months and where they might be heading next.

The Workers’ Compensation Institute (WCI) is a valued non-profit organization delivering world-class educational sessions at its highly anticipated annual conference. The 2023 conference certainly exceeded all expectations, offering unmatched programming and the ability to give back to both our industry and our community.

At a time of economic volatility, there’s a pressing concern that affects carriers across the board: social inflation. While this phenomenon is yet to be contained, Jon Stambaugh, SVP – Carrier Practice, and Caryn Siebert, VP — Carrier Practice Sales, share six strategies to help carriers successfully navigate the road ahead.

The wholesale and specialty market is more dynamic than ever—a fact confirmed by our Carrier Practice team at the recent WSIA Annual Marketplace conference. Here, our experts share the key highlights and takeaways from the event, where they reconnected with industry colleagues, heard insights from leaders across the marketplace, and strategized on how to continue delivering service excellence to our strategic partners.

Persisting inflationary pressures have left many carries under pressure to optimize operations and growth. But, there is one potentially overlooked opportunity to unlock capital. Read our latest article to learn more about the hidden capital opportunity in older claims programs with the support of a strategic partner.

Subrogation reimbursement is a common business goal, but while carriers often strive to achieve the highest recovery possible as quickly as possible, subrogation is often deprioritized by claims adjusters. Several carriers, risk management insureds, and self-insureds have retained GB’s Centralized Subrogation Team to pursue these opportunities.

Sourcing the right partner for your business can prove to be an essential strategy for improving operational efficiencies, developing talent, and unlocking growth potential.

The pandemic has changed the way we live, work, and play.

Gallagher Bassett’s (GB) Internship and Mentor Programs have been key components in helping our organization, and specifically the Carrier Practice, develop talent and build an innovative culture that ensures our workplace is one where people want to be, as well as providing great exposure and developing future leaders.