In Risk & Insurance Magazine’s deep dive into AI’s role in the claims landscape, Joe Powell, Chief Digital Officer, speaks about the relationship between AI and humans and how the two work in tandem to deliver superior outcomes.

In Insurance Thought Leadership’s conversation with Joe Powell, Chief Digital Officer, Joe details how far AI has come in the insurance industry, and where it’s expected to head next.

CLM sits down with Joe Berrios, Managing Director — Carrier Practice, to elaborate on some of the key insights revealed by Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights.

Following the release of Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights, Risk & Insurance highlight some of the key insights unveiled in the report, such as the risks emerging as primary concerns for carriers and their strategic responses to these market challenges.

Following the release of Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights, Risk & Insurance highlight some of the key insights unveiled in the report, such as the risks emerging as primary concerns for carriers and their strategic responses to these market challenges.

Claims Journal shares the news of Gallagher Bassett’s appointment of Irina Simpson as EVP — Workers’ Compensation, as well as Ajah Sinha move to Managing Director — Captives.

Gallagher Bassett’s Jason Gudaitis, Chief Operating Officer, speaks to Insurance Business about the escalating claims following Hurricane Helene as well as the importance in offering effective post-storm recovery strategies that help clients navigate complex restoration processes.

Business Insurance sat down with Mike Hessling, Gallagher Bassett CEO, North America, to discuss ways in which the insurance sector is adapting to the changing technological environment. In this interview, Mike Hessling explains how the Gallagher Bassett team employs generative AI to deliver superior outcomes by handling claims more efficiently and engaging more empathetically with claimants.

Insurance Business speaks to Gallagher Bassett’s Greg McKenna, national practice leader, about the downward trend in school violence. In the 2023-2024 school year, student-on-teacher violence claims dropped by 39% compared to the previous school year, a figure that McKenna attributes to the renewed emphasis on mental health and student support services following the pandemic.

Gallagher Bassett’s Kirsten Mickelson, Cyber Claims Practice Leader, recently spoke to CFO Dive about the launch of a new cyber incident reporting portal by CISA to streamline the process for organizations to report cyber incidents and improve national cybersecurity efforts

Gallagher Bassett’s Amy O’Brien, VP, New Business Development, recently spoke to Captive International as they highlight her significant contributions and influence in the captive insurance industry as a leader and advocate for diversity and innovation.

Gallagher Bassett’s Kirsten Mickelson, Cyber Group Practice Leader, recently spoke to Insurance Business America about the increasing prevalence of supply chain attacks and explores how insurance brokers can assist businesses in mitigating risks and understand the potential costs associated with data breaches.