A Huge Shift in Cyber Threats

Insurance Thought Leadership speaks to Kirsten Mickelson, Cyber Product Group Leader, about her predictions for emerging cybersecurity threats. Kirsten reflects on the ransomware strategies on the rise in 2025, including double extortion, gradual data exfiltration, and an increase in supply chain and vendor attacks. Read more here.

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Insights

Delivering Excellence in 2025: Insights from Gallagher Bassett’s Claims and Client Service Experts 

In an insurance landscape shaped by shifting customer expectations, the key to success is understanding how to respond with quality service. With International Women’s Day approaching, we checked in with a few of the talented women in our claims and client services groups to explore what service excellence looks like. Amy Cooper, VP — Carrier Practice Sales, leads Gallagher Bassett experts Irina Simpson, Alma Magana, Margaret Viss, and Kathy Doyle in a roundtable discussion exploring how our experts deliver claims and client service excellence every day.

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