A Watershed Moment for Claims Processing

Irina Simpson, EVP — Workers’ Compensation, and Bill Bower, EVP — Practice Leader, Healthcare Vertical, co-author a deep dive into the implications of an increasingly fragile healthcare system for Claims Journal, highlighting changes that will have a ripple effect which will be felt by many, including insurers, for some time.

Chief Client Officer — Risk Management & Carrier Practice, Kapil Mohan, discusses the findings of our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, with Carrier Management, touching on the three factors impacting the claims environment the most.

Business Insurance sat down with Bill Bower, EVP — Practice Leader, Healthcare Vertical, to discuss the significant risks medical spas face and the protocols for procedures that owners should adopt to mitigate liabilities.

Irina Simpson, EVP — Workers’ Compensation, speaks to Business Insurance about the ageing workforce and the importance of early claim intervention as well as the higher cost associated with the complexity of injuries among older workers.