At a time of economic volatility, there’s a pressing concern that affects carriers across the board: social inflation. While this phenomenon is yet to be contained, Jon Stambaugh, SVP – Carrier Practice, and Caryn Siebert, VP — Carrier Practice Sales, share six strategies to help carriers successfully navigate the road ahead.

Persisting inflationary pressures have left many carries under pressure to optimize operations and growth. But, there is one potentially overlooked opportunity to unlock capital. Read our latest article to learn more about the hidden capital opportunity in older claims programs with the support of a strategic partner.

The wholesale and specialty market is more dynamic than ever—a fact confirmed and reinforced by our Carrier Practice team at the recent WSIA Annual Marketplace conference. Hear from our experts on the industry topics that sparked discussions during the conference and the key takeaways that contribute to industry excellence.

Leveraging data-driven insights to inform your business decisions can only be successful if the data is accurately cataloged and measured.

The pandemic has changed the way we live, work, and play.

The rise of analytics has many worried it will replace the genuine value brought by the people in your team, but it’s possible to leverage data, analytics and automation to actually empower your people and take your business further.

Resolving claims in less time and with better outcomes must involve predictive analytics and human insight.

All claims professionals know the six steps to securing a quality claim experience and outcome, but what measures does your business have in place to ensure you’re alerted when a claim veers off track?

Accurate and effective decision support in claims can impact the trajectory of the claim, reduce its lifecycle and be a critical skill for Resolution Managers to have.

We all know data is instrumental in shaping business growth and opportunity, but when it comes to leveraging this data to drive better claim outcomes, how is your business responding?

This phenomenon is casting a heavy influence on many outcomes and costs across the global carrier industry and has no easy solution.

The customer experience can have a direct impact on your bottom line, with unhappy customers increasing administrative burden and ultimately ‘voting with their feet’ by departing in search of another provider.