Quality Claims Outcomes

Insights

Meet Lynn Weinmeyer-Hillman and Bryan Bollendorf – New Additions to the Carrier Practice Team

We are pleased to announce the recent appointment of two new additions to our Carrier Practice team, Bryan Bollendorf and ...

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Insights

The New Era of Workers’ Compensation: Managing Complexity in a Changing World

Irina Simpson, EVP — Workers’ Compensation, discusses the new wave of complexity influencing workers’ compensation claims outcomes and the main ...

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Insights

2026 Workers’ Compensation Market Outlook: Q&A with GB & RPS 

Our partners at RPS have recently released their 2026 Workers' Compensation Market Outlook, highlighting key trends reshaping the industry, including ...

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Insights

Interview: Irina Simpson, EVP — Workers Compensation & Jon Stambaugh, SVP — Carrier Practice, on How GB Drives Superior Claim Outcomes 

Irina Simpson, EVP — Workers’ Compensation, and Jon Stambaugh, SVP — Carrier Practice, discuss new challenges shaping claims management and ...

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Insights

Six Strategies for Managing Social Inflation

At a time of economic volatility, there’s a pressing concern that affects carriers across the board: social inflation. While this ...

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Insights

The Hidden Capital Opportunity in Older Claims Programs

Persisting inflationary pressures have left many carries under pressure to optimize operations and growth. But, there is one potentially overlooked ...

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Insights

Highlights from the WSIA Annual Marketplace

The wholesale and specialty market is more dynamic than ever—a fact confirmed and reinforced by our Carrier Practice team at ...

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Insights

How Decision-Support Tools Create COVID-19 Claims Data Insights

Leveraging data-driven insights to inform your business decisions can only be successful if the data is accurately cataloged and ...

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Insights

Making the Most of Virtual Mediation to Resolve Claims

The pandemic has changed the way we live, work, and play.

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Insights

How Data Intersects With Operational Health for Stronger Claims Outcomes

The rise of analytics has many worried it will replace the genuine value brought by the people in your team, ...

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Insights

How to Effectively Accelerate the Claims Lifecycle

Resolving claims in less time and with better outcomes must involve predictive analytics and human insight.

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Insights

How We Simplify the Process to Ensure Quality Claim Outcomes

All claims professionals know the six steps to securing a quality claim experience and outcome, but what measures does your ...

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