Navigating the dynamic carrier landscape requires a keen understanding of evolving customer expectations, the pursuit of service excellence, and staying across the latest technology trends. In our new whitepaper, “The Carrier Perspective: 2024 Claims Insights,” we delve into how carriers are adapting to meet these shifting demands while leveraging technology to drive innovation. As we move through 2024, the focus remains on accelerating the claims lifecycle and delivering superior customer service as a cornerstone of success.

We are thrilled to announce the upcoming launch of our 2024 global carrier insights whitepaper, “The Carrier Perspective: 2024 Claims Insights.” In this exclusive sneak peek, Joe Berrios, Managing Director — Carrier Practice, and Jon Stambaugh, SVP — Carrier Practice, provide a glimpse into the key findings and strategies that will shape the carrier landscape in the coming year. Read on to learn how innovative solutions, strategic foresight, and data-driven approaches will enable carrier success in 2024.

Persisting inflationary pressures have left many carries under pressure to optimize operations and growth. But, there is one potentially overlooked opportunity to unlock capital. Read our latest article to learn more about the hidden capital opportunity in older claims programs with the support of a strategic partner.

The recent CLM Construction Conference stands to be one of the largest gatherings of insurance and litigation professionals, and this year our experts shared their insights on the use of technology to reduce risk, the impact of excessive verdicts in the construction industry, and strategic approaches for the settlement or trial of construction defect cases.

With ever-increasing industry pressures and competing business priorities for mutual and mid-market carriers, how can you be sure you’re focusing on the right strategic opportunities? Joe Berrios, Managing Director — Carrier Practice, shares his drivers of growth in 2024 and the four key areas of growth opportunity for mutual and mid-market carriers.

The 2023 Workers’ Compensation Institute Conference served as a unifying platform where seasoned professionals connected with emerging talent. Our Gallagher Bassett team took the lead in educational seminars, offering their invaluable expertise in the realm of workers’ compensation excellence.

Carriers are constantly seeking new ways to improve their claims outcomes, and Gallagher Bassett’s (GB) award-winning Luminos platform has emerged as a critical tool in achieving this goal. Recently named the top RMIS platform for its sixth consecutive year in the 2023 Redhand RMIS Report, GB’s Luminos RMIS suite offers comprehensive risk management capabilities and cutting-edge digital features that have helped carriers achieve superior claims results.

The Vermont Captive Insurance Association (VCIA) held its annual conference on August 7–10 , and our Gallagher Bassett experts took full advantage of the ample networking and educational panels while discussing opportunities to collaborate and prosper in the program business space.

Get an exclusive look into the insurance industry’s biggest challenges as Jon Stambaugh, SVP – Carrier Practice, shares upcoming opportunities for carriers moving into the final months of 2023. He also reveals key focus areas for carriers aiming to thrive, reaffirms the attention on the global talent crunch, and spotlights key considerations when seeking strategic partnership opportunities.

In today’s challenging economic landscape, carriers are prioritizing operational and commercial efficiencies. This has prompted the insurance sector to focus on solutions for legacy claims and underperforming lines of business. Here, Jon Stambaugh discusses the opportunities for carriers to address legacy liabilities and improve operational outcomes.

In today’s industry, keeping pace with changing customer expectations and an ever-evolving industry can be challenging. Fortunately, this month’s Western Region Captive Insurance Conference provided an opportunity to collect expert insights that can empower carriers and captives to secure sustainable success. Following the conference, we are sharing what we hope is a lasting guide to the claims management best practices not to forget and the invaluable questions and answers shared to help insurance providers stay at the forefront of their field. Here, we also dive into some of the questions posed to the expert panel during the discussion.

In the dynamic transportation industry, carriers face increasing pressures from supply chain challenges and regulations, which makes effective risk management crucial. Telematics has emerged as a vital tool, optimizing claims results, navigating complexities, and enhancing customer satisfaction. Join Doug Betkowski, SVP — Transportation Practice Leader, and Amy O’Brien, VP — Carrier Practice Sales, alongside Mark Gallagher, VP of National Transportation at Risk Placement Services, as they discuss leveraging telematics for improved claims outcomes.