Insights

Insights

The Carrier Perspective: 2026 Claims Insights is Now Available

Based on responses from 250 industry leaders across North America, the UK, and Australia, The Carrier Perspective: 2026 Claims Insights ...

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Insights

What Claims and Client Service Excellence Looks Like in 2026 

In an evolving insurance landscape, maintaining claims and client service excellence remains the foundation of success. To mark International Women’s ...

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Insights

Welcome Sean Willett, Senior Vice President — Carrier Practice Strategy & Go-To-Market

Sean Willett joins Gallagher Bassett’s (GB) Carrier Practice as Senior Vice President — Carrier Practice Strategy & Go-To-Market. In this ...

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Insights

Innovation at GB: Introducing Email Sentry and Auto Attach

Introducing our latest AI-powered tools, Email Sentry and Auto Attach, designed to enhance the efficiency of the exceptional claims management ...

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Insights

2026 Workers’ Compensation Market Outlook: Q&A with GB & RPS 

Our partners at RPS have recently released their 2026 Workers' Compensation Market Outlook, highlighting key trends reshaping the industry, including ...

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Insights

MGA Market Pulse: Key Insights for 2026

Earlier this year, Gallagher Bassett’s (GB) Carrier Practice conducted our first MGA Insights survey to uncover the challenges and opportunities ...

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Insights

Looking Ahead at the Top 3 Challenges Facing Carriers in 2026

The Carrier Perspective: 2026 Claims Insights will be released early next year, providing data-rich insights and invaluable takeaways to help ...

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Insights

Luminos Claim Summarizer: Introducing a New AI-Powered Tool for Our Clients

We're dedicated to investing in technology that empowers our clients, partners, and claims professionals to deliver exceptional service and achieve ...

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Insights

Recapping the WSIA Annual Marketplace with GB’s Key Takeaways

The 2025 WSIA Annual Marketplace conference reflected how dynamic the wholesale and specialty market has become. Our Carrier Practice Team ...

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Insights

Top 5 Cyber Threats for Carriers in 2026

Over the years, cyber threat actors have evolved beyond phishing and ransomware. Today, their attacks are more sophisticated, shifting their ...

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Insights

Streamlining Claims Management: 3 Ways Outsourcing High-Volume, Low-Severity Claims Can Benefit Your Business

Discover three ways partnering with a claims and risk management expert can help carriers effectively handle high-volume, low-severity claims while ...

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Insights

Interview: Irina Simpson, EVP — Workers Compensation & Jon Stambaugh, SVP — Carrier Practice, on How GB Drives Superior Claim Outcomes 

Irina Simpson, EVP — Workers’ Compensation, and Jon Stambaugh, SVP — Carrier Practice, discuss new challenges shaping claims management and ...

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