Five years on from the pandemic, COVID-19 workers’ compensation claims remain in litigation. Jennifer Cogbill, SVP — GBCARE Client Services, discusses the impact of long COVID and ‘take-home’ COVID on the insurance industry.

Irina Simpson, EVP — Workers Compensation, Gallagher Bassett, sits down with Risk & Insurance Magazine at National Comp 2025 to explain the importance of emphasizing the real value of helping injured workers return to work and life.

In a new role effective January 1, 2026, Sean Willett, SVP — Carrier Practice, will lead Gallagher Bassett’s carrier sales and business development efforts, spearheading the advancement of Gallagher Bassett’s carrier product offering.

With the number of heat-related deaths in high risk industries such as construction more than doubling over a 24-year span, Joshua Martinez, SVP — Construction Safety, Gallagher Bassett Technical Services, discusses strategies for implementing plans that keep workers safe.

Greg McKenna, National Practice Leader — Public Sector, speaks to Business Insurance about recent reports that declare a rise in student-on-teacher violence and the disconnect between the data and workers’ compensation claims.

Does AI have a role in bringing equity to workers’ compensation claims? For Nikki Jackson, Head of Learning Strategy and Emerging Talent, a human touch in tandem with AI’s vestaile capabilities is still required for the foreseeable future.

As climate change increases the frequency and intensity of natural disasters, Eric Telemaque, Managing Director — Environmental Helath and Safety, discusses the importance of addressing risks posed by hazardous materials.

Construction spend in insurance outranks other industries, with total cost of risk averaging 10-15% of revneue. Jennifer Cogbill, SVP — GBCARE Client Services, discusses the various challenges and risks affecting construction workers, as well as strategies for minimizing and managing workplace incidents.

In light of rising student-on-teacher violence following the COVID-19 pandemic, Greg McKenna, National Practice Leader — Public Sector, comments on the issue from the lens of workers compensation and advocates for better support for teachers facing violence in the workplace.

Christa Johnson, Cyber Product Group Leader, speaks to Insurance Business about the evolution of ransomware in response to increased cyber hygiene. In a cyber landscape that is ever-changing, adaptability and collaboration have became essential for insurers.

As a world leading TPA, Gallagher Bassett prides itself on resilience-focused claims management. Mike Hessling, CEO, North America, reflects on Gallagher Bassett’s expansion into proactive risk management, including pre-loss consulting and AI-driven claims tools.

Business Insurance gains insight from Joe Powell, Chief Digital Officer, on how Gallagher Bassett is using technology to address increased workers compensation costs as a result of North America’s aging workforce.