In an increasingly competitive and demanding landscape, mutual and mid-market carriers are facing a variety of disruptive trends, market challenges, and complex claimant needs and demands that require them to transform their business strategies. The pressure to achieve market differentiation is growing, and it’s now more important than ever to keep a finger on the pulse with advancements in technology while also balancing cost objectives and capital constraints. Our experienced, dedicated Carrier Practice team at GB is one of the industry leaders in partnered claims solutions for carriers and is well versed in the mutual and mid-market landscape. This team is on hand to provide the deep technical expertise and specialized knowledge required to help you stay abreast of a rapidly changing market, enhance your brand, and improve financial outcomes with our cutting-edge technology, transformation, and talent solutions. Our partners can act with confidence, knowing they can leverage our support and expertise to:
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Gallagher Bassett’s specialist carrier team shares its advice to meet and exceed the challenges and expectations of an evolving insurance industry. Explore five challenges and how to meet them head on.
Discover our tailored approach to meet the priorities of mutual and mid-market carriers.
We understand that carriers are under pressure to grow profitably, continuously develop products, expand in markets, delight customers, and keep pace with technology.
In times of uncertainty, insurance carriers can remain resilient and continue to grow…
According to a recent survey*, roughly 30% of run-off deals are motivated by disposing of non-core business; over 15% of relate to trends in social inflation and managing…
Within a dynamic insurance marketplace, the ability to continuously develop products, expand in markets, delight customers and keep pace…
A mutual carrier was leveraging various TPAs to handle claims outside of its core footprint in an effort to hasten profitable growth. The carrier was able to compete on a national scale by leveraging GB’s footprint, expertise, and technology. They streamlined oversight by using fewer TPAs and GBs RMIS to easily see and monitor results while being confident GB was delivering an excellent customer experience.
Read how collaborating as partners, claims volume handled by GB for this mutual carrier client increased from hundreds in a few states in one LOB to a national presence in both Workers’ Compensation and Commercial Automobile Liability. This partnership facilitated growth of a differentiated product in a competitive landscape.
In Insurance Thought Leadership’s conversation with Joe Powell, Chief Digital Officer, Joe details how far AI has come in the insurance industry, and where it’s expected to head next.
CLM sits down with Joe Berrios, Managing Director — Carrier Practice, to elaborate on some of the key insights revealed by Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights.
In the findings of our annual global Claims Insights survey, it was clear that concern around the impact of legacy claims has reached new heights and emerged as one of the major challenges on carriers’ minds for the year ahead.
Following the release of Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights, Risk & Insurance highlight some of the key insights unveiled in the report, such as the risks emerging as primary concerns for carriers and their strategic responses to these market challenges.
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