Best-In-Class RMIS and Digital Experience Capabilities

Insights

Technology Must-Haves to Unlock Legacy Portfolio Growth

Outdated technology can hinder claims management efficiencies, particularly with legacy claims portfolios. Discover the essential technology must-haves you should look for when trying to overcome integration challenges, enhance business intelligence, and efficiently manage legacy claims.

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Insights

How to Balance Technology with Human Touch for Complex Claims Management

In the ever-evolving insurance industry, the management of complex claims requires a delicate balance between technology and human input. While automation and digital tools have streamlined processes, human connection, and oversight remain indispensable. Joe Berrios, Managing Director – Carrier Practice, delves into advice for striking the right balance between technical and human interaction when managing complex claims.

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Insights

The Three Digital Game-Changers Revolutionizing the Carrier Industry

In the fast-paced world of general insurance, standing out from the competition is crucial. Analytics innovation and streamlined processes hold the key to operational performance improvement, empowering carriers to achieve remarkable results. Join Joe Powell, SVP – Analytics, as he dives into the transformative impact of analytics innovation in the general insurance space. Joe unveils three game-changers revolutionizing the way carriers operate, unlock unparalleled efficiency, and deliver superior outcomes.

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Insights

How SMART Benchmarking Gives You a Competitive Advantage

In today’s landscape, the meaning of “performance” for carriers has evolved significantly from decades past. Due to the rapid technological advancements over the years, analytics capabilities now far exceed anything carriers ever thought possible. A landscape has been constructed where performance and processes are largely controlled and driven by quality strategic insights. Here are the three ways you can use SMART Benchmarking to your advantage.

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Insights

Women in Analytics and Insurance—GB’s Up-and-Coming Talent Talk all Things Insurance Industry

Our up-and-coming female experts talk all things insurance industry. As part of our early celebrations for International Women’s Day 2023, Jessy Watson, AVP—Consultative Analytics; Sandra Nikodimos, Senior Associate—Consultative Analytics; Jennifer Turner, SVP RMIS Solutions; and Megan Nelson, AVP—Operation Insights & Analytics, offer insights into technology and analytics in the carrier marketplace and pursuing a career in insurance.

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Insights

Introducing SMART Benchmarking, a new Dashboard from LUMINOS

Digital technology is already one of the biggest trending topics this year, and carriers are looking to tap into new capabilities to improve claims programs. We are excited to introduce you to the new Luminos dashboard, SMART Benchmarking, a unique approach to claims outcomes offering unparalleled data insights into your performance. Explore the benefits this could add to your claims programs in 2023.

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Insights

Overcoming legacy IT infrastructure challenges

As a global carrier’s legacy source systems were set to be discontinued, find out how Gallagher Bassett stepped in to take over management of its portfolios for Workers’ Compensation and primary Property & Casualty lines.

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Insights

LUMINOS: The Brightest RMIS Solution You’ll Ever Use

In parallel with core Origami software feature sets, we leverage our claims expertise and internal data science resources to integrate select proprietary computing tools into our LUMINOS RMIS product suite.

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Insights

LUMINOS: Evaluating Risk Program Results

Working with successful risk management professionals, we have identified that data is one of the keys to managing the cost of risk. In line with our goal of continually evaluating client, carrier, and broker risk-data management, LUMINOS has been designed to deliver the most robust RMIS tool suit available in the bundled TPA market.

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Insights

LUMINOS: Driving Loss Control Improvements

Protecting employees, properties, and enterprise brands is essential to reducing claim frequency, severity, and total cost of risk (TCOR). When paired with our superior claims management service, LUMINOS delivers industry-leading RMIS loss control functionality to all partners.

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Insights

LUMINOS: Simplifying Insurance Renewals

Joe Berrios and Rob Blasio sat down with Insurance Business Talk to discuss the challenges and opportunities facing Program Administrators and MGAs. Listen to the podcast to discover tips for overcoming the biggest industry challenges and learn how to stand out from the competition.

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