It’s no secret that the pandemic has changed the way we work, both in the insurance industry and the corporate world.

The year 2021 was shaped by a challenging talent shortage, an agile and evolving workforce, and cyber threats, with many organizations feeling the effect on their growth and development.

As we head into that final stretch between Thanksgiving and the New Year, it’s important we take stock of our key learnings from this year.

The COVID-19 pandemic saw labor participation fall to a 36-year low in North America, with the unemployment rate following a similar trend.

Telehealth was rapidly adopted during the pandemic, but as the ability for in-person consults to occur safely increases, there is ongoing debate around the value of telehealth in our future provider suite.

The already critical shortage of skilled professionals in the insurance industry is only getting worse, with the pandemic driving changes in working habits and preferences.

The future of the insurance industry will be shaped by how we all respond to creating compelling, meaningful career tracks for claims professionals.

As renewals season begins, it’s critical to ensure your business implements the right underwriting decisions to drive performance for your customers – and in turn, success for your business.

As renewals season begins, it’s critical to ensure your business implements the right underwriting decisions to drive performance for your customers – and in turn, success for your business.

The use of new, innovative, and agile technology has accelerated over the last twelve months, and we’re now seeing a variety of parties purchasing emerging platforms to capitalize on their future success.

It is a common perception that insurance policies are complex, challenging, and designed to skew in favor of carriers.

The insurance industry world-wide is set to undergo a significant talent shift, with many existing positions filled by managers and executives with decades of knowledge set to fall vacant in the coming years.