Insights

Insights

Meet Lynn Weinmeyer-Hillman and Bryan Bollendorf – New Additions to the Carrier Practice Team

We are pleased to announce the recent appointment of two new additions to our Carrier Practice team, Bryan Bollendorf and ...

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Insights

Rising Claims Complexity Calls for Specialty Expertise, While the Talent Shortage Surges

Amidst a challenging landscape, carriers are facing a rise in complex claims and a talent shortage, making these complex claims ...

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Insights

From Analytics to Action: 4 Keys to Building a Fraud-Resilient Organization

Charlie Lamberta, EVP — Claims Operations, Liability & Property, speaks to systemic fraud networks growing more sophisticated as an increasing ...

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Insights

Overcoming the Industry Talent Shortage by Investing in Emerging Talent 

Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, cited talent attraction and retention as the top business challenge for ...

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Insights

Claims Management Strategies to Successfully Manage High-Severity Claims

Our annual whitepaper, The Carrier Perspective: 2026 Claims Insights, indicated that high-severity claims are on the rise, with claims complexity ...

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Insights

The New Era of Workers’ Compensation: Managing Complexity in a Changing World

Irina Simpson, EVP — Workers’ Compensation, discusses the new wave of complexity influencing workers’ compensation claims outcomes and the main ...

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Insights

Meet Shawn Fatheree, VP — Carrier Practice Sales

We are pleased to announce that Shawn Fatheree has recently joined our dedicated Carrier Practice team as VP — Carrier ...

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Insights

How MGAs, MGUs, and PAs Can Tackle Social Inflation In 2026

Social inflation continues to influence the carrier market, and the once tried-and-tested strategy of raising premium rates has proven inconsistent ...

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Insights

The Carrier Perspective: 2026 Claims Insights is Now Available

Based on responses from 250 industry leaders across North America, the UK, and Australia, The Carrier Perspective: 2026 Claims Insights ...

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Insights

What Claims and Client Service Excellence Looks Like in 2026 

In an evolving insurance landscape, maintaining claims and client service excellence remains the foundation of success. To mark International Women’s ...

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Insights

Welcome Sean Willett, Senior Vice President — Carrier Practice Strategy & Go-To-Market

Sean Willett joins Gallagher Bassett’s (GB) Carrier Practice as Senior Vice President — Carrier Practice Strategy & Go-To-Market. In this ...

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Insights

Innovation at GB: Introducing Email Sentry and Auto Attach

Introducing our latest AI-powered tools, Email Sentry and Auto Attach, designed to enhance the efficiency of the exceptional claims management ...

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