Insights

Insights

Top 5 Cyber Threats for Carriers in 2026

Over the years, cyber threat actors have evolved beyond phishing and ransomware. Today, their attacks are more sophisticated, shifting their strategy in response to new pain points. Kirsten Mickelson, Cyber Claims Practice Leader, examines the top 5 cyber threats in 2026 and how organizations can bolster cyber resilience.

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Insights

Top 4 Claims Challenges Facing MGAs & PAs and How to Overcome Them

Jon Stambaugh, SVP — Carrier Practice, recently sat down with Rough Notes to discuss the four biggest challenges facing MGAs and program administrators (PAs), including the increasing severity and complexity of claims, maintaining access to top talent without straining profit margins and keeping up with cutting-edge technology to equip your team to deliver superior outcomes. Read how GB is helping MGAs and PAs overcome these challenges and more.

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Insights

Streamlining Claims Management: 3 Ways Outsourcing High-Volume, Low-Severity Claims Can Benefit Your Business

Discover three ways partnering with a claims and risk management expert can help carriers effectively handle high-volume, low-severity claims while ensuring quality outcomes and aligning with strategic business priorities.

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Insights

Interview: Irina Simpson, EVP — Workers Compensation & Jon Stambaugh, SVP — Carrier Practice, on How GB Drives Superior Claim Outcomes 

Irina Simpson, EVP — Workers’ Compensation, and Jon Stambaugh, SVP — Carrier Practice, discuss new challenges shaping claims management and how GB continues to provide a strategic edge with our dedicated team of claims professionals, ongoing investment in innovative technology, and commitment to achieving superior outcomes for insurance carriers, managing general agents (MGAs) and program administrators (PAs).

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Insights

Previewing WCI & How GB Gives Back Through GKTW

Culture starts at the top. When it comes to creating a culture of service, a leader’s actions can demonstrate the value of giving back and set a standard that permeates throughout an organization. For Mike Hessling, Gallagher Bassett’s (GB’s) CEO, North America, this responsibility is a welcomed aspect of his role, one that he embraces as a privilege and a personal mission.

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Insights

Inside The RISE 2025 Leadership Summit

Having recently celebrated its fourth year, the RISE Leadership Summit & Awards Gala has now become a flagship event—a three-day gathering that celebrates innovation, fosters connections, and cultivates career growth.
We caught up with Amy Cooper, Founder of RISE and VP — Carrier Practice Sales, to hear about this year’s highlights.

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Insights

How Mutual and Mid-Market Carriers Can Overcome Five Key Challenges & Harness New Opportunities

The insurance landscape is constantly evolving, and mutual and mid-market carriers are experiencing growing pressure to maintain pace. From the increasing threat of cyber-attacks to the battle for talent, regulatory complexity, and rising customer expectations, the demands have never been higher.

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Insights

How MGAs and PAs Can Leverage Strategic Partnerships to Access Experts & Unlock Fresh Talent

MGAs and PAs struggle to attract and retain talent due to industry-specific demands, competitive pressures, and evolving expectations, compounded by a shortage of the specialty expertise needed to expand their portfolios.

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Insights

Social Inflation Continues to Challenge Carriers: 3 Strategies to Manage Its Rising Influence

As we enter the second half of 2025, many of the challenges carriers experienced throughout the first half of the year are set to persist. Social inflation is high among those challenges, with its influence on the industry continuing to rise and the impact on insurance losses set to intensify without effective intervention from carriers.

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Insights

How Gallagher Bassett Is Future-Proofing Our AI Road Map with a People-Centric Approach

The rapid growth of generative AI in the insurance industry is undeniable. According to Gallagher Bassett’s (GB’s) recent report, The Carrier Perspective: 2025 Claims Insights, 63% of North American carriers use generative AI as part of claims resolution, which is a 24-percentage-point increase from 2024.

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Insights

Luminos Named Most Comprehensive Product Offering in 2025 RMIS Report from Redhand Advisors

The 2025 RMIS Report by Redhand Advisors has recognized our Luminos RMIS platform as the most comprehensive offering in the bundled TPA space for the eighth consecutive year.

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Insights

Previewing RISKWORLD 2025 with The Carrier Practice Team

Celebrating its 75th anniversary, RISKWORLD brings together the risk management community over four full days of cutting-edge education sessions, prime networking opportunities, and demonstrations of leading innovative solutions. Read on for insights from our Carrier Practice Team about what to expect, as well as key conference topics that can help you prepare for the future of risk.

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