Sean Willett joins Gallagher Bassett’s (GB) Carrier Practice as Senior Vice President — Carrier Practice Strategy & Go-To-Market. In this new role, Sean will lead our Carrier sales and business development efforts as well as spearhead the enhancement of the products and solutions we deliver to our clients.

Introducing our latest AI-powered tools, Email Sentry and Auto Attach, designed to enhance the efficiency of the exceptional claims management services we deliver to our clients.

Our partners at RPS have recently released their 2026 Workers’ Compensation Market Outlook, highlighting key trends reshaping the industry, including medical inflation, litigation challenges, and regulatory shifts. Discover expert insights from our teams to help you effectively manage risks and secure smarter coverage solutions.

Earlier this year, Gallagher Bassett’s (GB) Carrier Practice conducted our first MGA Insights survey to uncover the challenges and opportunities facing MGAs, MGUs, program administrators (PAs), and carriers. The results are in, and the key areas of focus include acquiring talent, leveraging AI, improving service quality, and addressing challenges in claims management and premium growth.

The Carrier Perspective: 2026 Claims Insights will be released early next year, providing data-rich insights and invaluable takeaways to help carriers focus for the year ahead. With early results of our 2026 Claims Insights survey showing clear signs of the top challenges on carriers’ minds, our team explores what has changed since the 2025 Claims Insights whitepaper and what carriers need to be prepared for in 2026.