Gallagher Bassett’s Mike Hessling on Cultivating a Culture of Service Excellence

Five years on from the pandemic, COVID-19 workers’ compensation claims remain in litigation. Jennifer Cogbill, SVP — GBCARE Client Services, discusses the impact of long COVID and ‘take-home’ COVID on the insurance industry.

Irina Simpson, EVP — Workers Compensation, Gallagher Bassett, sits down with Risk & Insurance Magazine at National Comp 2025 to explain the importance of emphasizing the real value of helping injured workers return to work and life.

In a new role effective January 1, 2026, Sean Willett, SVP — Carrier Practice, will lead Gallagher Bassett’s carrier sales and business development efforts, spearheading the advancement of Gallagher Bassett’s carrier product offering.

With the number of heat-related deaths in high risk industries such as construction more than doubling over a 24-year span, Joshua Martinez, SVP — Construction Safety, Gallagher Bassett Technical Services, discusses strategies for implementing plans that keep workers safe.