Does AI have a role in bringing equity to workers’ compensation claims? For Nikki Jackson, Head of Learning Strategy and Emerging Talent, a human touch in tandem with AI’s vestaile capabilities is still required for the foreseeable future.

As climate change increases the frequency and intensity of natural disasters, Eric Telemaque, Managing Director — Environmental Helath and Safety, discusses the importance of addressing risks posed by hazardous materials.

Construction spend in insurance outranks other industries, with total cost of risk averaging 10-15% of revneue. Jennifer Cogbill, SVP — GBCARE Client Services, discusses the various challenges and risks affecting construction workers, as well as strategies for minimizing and managing workplace incidents.

In light of rising student-on-teacher violence following the COVID-19 pandemic, Greg McKenna, National Practice Leader — Public Sector, comments on the issue from the lens of workers compensation and advocates for better support for teachers facing violence in the workplace.

Christa Johnson, Cyber Product Group Leader, speaks to Insurance Business about the evolution of ransomware in response to increased cyber hygiene. In a cyber landscape that is ever-changing, adaptability and collaboration have became essential for insurers.

As a world leading TPA, Gallagher Bassett prides itself on resilience-focused claims management. Mike Hessling, CEO, North America, reflects on Gallagher Bassett’s expansion into proactive risk management, including pre-loss consulting and AI-driven claims tools.

Business Insurance gains insight from Joe Powell, Chief Digital Officer, on how Gallagher Bassett is using technology to address increased workers compensation costs as a result of North America’s aging workforce.

Kirsten Mickelson, Cyber Product Group Leader, shares her insights and expertise into the modern cyber landscape with CLM Magazine. From exfiltration to zero-day vulnerabilities, threat actors are changing their strategy, and so should insurers.

In Risk & Insurance Magazine’s deep dive into AI’s role in the claims landscape, Joe Powell, Chief Digital Officer, speaks about the relationship between AI and humans and how the two work in tandem to deliver superior outcomes.

In Insurance Thought Leadership’s conversation with Joe Powell, Chief Digital Officer, Joe details how far AI has come in the insurance industry, and where it’s expected to head next.

CLM sits down with Joe Berrios, Managing Director — Carrier Practice, to elaborate on some of the key insights revealed by Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights.

Following the release of Gallagher Bassett’s The Carrier Perspective: 2025 Claims Insights, Risk & Insurance highlight some of the key insights unveiled in the report, such as the risks emerging as primary concerns for carriers and their strategic responses to these market challenges.