The insurance industry is dynamic with new risks emerging as well as the strategies organizations develop to mitigate them, but within the captive industry, these risks and the unique challenges captives face require specific solutions to address them.

In today’s highly competitive carrier landscape, organizations encounter a wide variety of challenges when it comes to enhancing their talent management strategies, mitigating turnover, and attracting new talent. Joe Berrios, Managing Director — Carrier Practice, shares a few of Gallagher Bassett’s (GB) key talent initiatives aimed at cultivating a workforce that excels in delivering service excellence and superior claims results to our carrier partners.

As mutual and mid-market carriers prepare for what’s next, strategic planning and diversification play crucial roles in ensuring long-term success in the evolving insurance industry. Looking ahead, embracing adaptability, navigating a highly competitive marketplace, and finding unique differentiators are among the top priorities for carriers.

RISE (Rising Insurance Star Executives) held its second annual Leadership Summit & Awards Gala on May 23–24, 2023, in Fort Lauderdale, Florida. Industry veterans representing several disciplines within the insurance industry gathered to share their expertise and make connections with the upcoming professionals who attended.

The Target Markets Program Administrators Association (TMPAA) Mid-Year Meeting took place May 12–15 in Tampa, Florida.

The American Association of State Compensation Insurance Funds (AASCIF) brings together workers’ compensation (WC) insurance companies from across the U.S. and Canada that specialize in writing WC insurance for a single state or have jurisdictional control for a province, respectively.

The New Year is here, and with it comes new opportunities and challenges for the carrier marketplace. Joe Berrios and Jon Stambaugh share the findings of our 2023 survey and discuss the key themes and top priorities for our partners across the industry this year.

In today’s challenging economic landscape, carriers are prioritizing operational and commercial efficiencies. This has prompted the insurance sector to focus on solutions for legacy claims and underperforming lines of business. Here, Jon Stambaugh discusses the opportunities for carriers to address legacy liabilities and improve operational outcomes.

Setting yourself apart is crucial for success, and this rings especially true for MGAs and PAs navigating a crowded marketplace. Here, Amy O’Brien, VP — Carrier Practice Sales, shares strategies and expert advice on achieving a high-performance claims operation. Join us as we delve into practical insights that can empower MGAs and PAs to elevate their market presence.

The New Year is here, and with it comes new opportunities and challenges for the carrier marketplace. Joe Berrios and Jon Stambaugh share the findings of our 2023 survey and discuss the key themes and top priorities for our partners across the industry this year.

Setting yourself apart is crucial for success, and this rings especially true for MGAs and PAs navigating a crowded marketplace. Here, Amy O’Brien, VP — Carrier Practice Sales, shares strategies and expert advice on achieving a high-performance claims operation. Join us as we delve into practical insights that can empower MGAs and PAs to elevate their market presence.

In an insurance landscape shaped by shifting customer expectations, the key to success is understanding how to respond with quality service. With International Women’s Day approaching, we checked in with a few of the talented women in our claims and client services groups to explore what service excellence looks like. Amy Cooper, VP — Carrier Practice Sales, leads Gallagher Bassett experts Suzanne McCarthy, Margaret Viss, Vicky Kalasmiki, Jill Crane, and Kathy Doyle in a insightful roundtable discussion exploring explore what claims and client service excellence truly means.