Strategic utilization of data continues to be at the forefront of underwriting and claims leadership’s minds, leveraging data analytics to differentiate products and services while also streamlining operations. 

To ensure our organization is best positioned to evolve with the needs of the carrier marketplace, we are delighted to share the appointment of Joe Berrios as Managing Director, Carrier Practice, effective immediately.

It has been interesting to see the various impacts COVID-19 has had on claim frequency and severity across industries, which has led to program partners seeking consultation to help predict post-pandemic claim volumes and plan for new program development. 

Back in 2010, I remember hearing at the global CPCU designation conferment that 400,000 open jobs were forecasted to be available in the year 2020. This seemed almost inconceivable at the time, but we now realize that the talent crunch, which has been exacerbated by the pandemic, is more severe than the industry could have predicted. As more senior professionals begin to retire in what’s being called the “Silver Tsunami,” the whole industry needs to address the aging demographic and ensure they’re offering compelling employee propositions to draw in new talent.

In the wake of the Great Resignation comes a new movement dubbed “quiet quitting” leaving some carriers with a disengaged …