Based on responses from 250 industry leaders across North America, the UK, and Australia, The Carrier Perspective: 2026 Claims Insights offers a comprehensive overview of the trends shaping carrier market and provides actionable strategies for carriers to maintain their competitive edge in 2026.
In an evolving insurance landscape, maintaining claims and client service excellence remains the foundation of success. To mark International Women’s Month in March, Suzanne McCarthy, Danielle Gugliotti, Alma Magana, Emilee Robach, Danielle Spradlin, and Margaret Viss joined our claims and client service roundtable to discuss the key factors shaping the successful delivery of quality service in 2026.
Five years on from the pandemic, COVID-19 workers’ compensation claims remain in litigation. Jennifer Cogbill, SVP — GBCARE Client Services, discusses the impact of long COVID and ‘take-home’ COVID on the insurance industry.
Irina Simpson, EVP — Workers Compensation, Gallagher Bassett, sits down with Risk & Insurance Magazine at National Comp 2025 to explain the importance of emphasizing the real value of helping injured workers return to work and life.
Want to drop us a line? You can get in touch by filling out the form below and we’ll get back to you as soon as possible!